TERMS & CONDITIONS
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Please read these Terms & Conditions (“Terms”) carefully before using the website snaxfordogs.com.au (“Website”) or purchasing products from Snax For Dogs (“we”, “us”, “our”). By accessing or using our Website, you agree to be bound by these Terms, as well as our Privacy Policy.
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1. Account Registration
To make a purchase on our Website, you may be required to create an account. You agree to provide accurate and up-to-date information when registering and to keep your account information current. You are responsible for maintaining the confidentiality of your password and are responsible for all activities that occur under your account. You agree to notify us immediately if you suspect any unauthorized use of your account or any other security breach.
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2. Product Descriptions and Pricing
We make every effort to ensure that product descriptions, images, and prices are accurate. However, we cannot guarantee that the information displayed is error-free. In the event of an error in pricing, we reserve the right to cancel or refuse any orders placed for the product at the incorrect price. All prices are displayed in Australian dollars (AUD) and are inclusive of Goods and Services Tax (GST), unless otherwise stated. Prices may change at any time without notice, but changes will not affect orders already placed and confirmed.
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3. Payment and Billing
We accept various payment methods, including credit cards, PayPal, and other online payment services. By submitting an order, you represent and warrant that you have the legal right to use the payment method provided and that the information you provide is true and accurate.
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4. Order Processing and Shipping
We will process your order as soon as possible after receiving payment confirmation. Shipping times and fees may vary depending on the destination, weight, and dimensions of your order. We will provide an estimated delivery time, but we cannot guarantee that your order will arrive within the specified timeframe. We are not responsible for any delays or damage caused by shipping carriers or other third parties.
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5. Returns and Refunds
We strive to ensure that you are satisfied with your purchase. If you are not satisfied, you may return the product within 14 days of receiving it, provided that the product is unused, in its original packaging, and in resalable condition. You will be responsible for the cost of return shipping. Please contact our customer support to initiate a return and obtain further instructions.
Refunds will be issued to the original payment method within 14 days of receiving and inspecting the returned item. We reserve the right to refuse a refund if the returned item does not meet the conditions stated above.
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6. Intellectual Property
All content on our Website, including text, images, logos, and designs, is the property of Snax For Dogs or its content suppliers and is protected by international copyright and trademark laws. You may not reproduce, modify, or distribute any content from our Website without our prior written consent.
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7. Limitation of Liability
To the fullest extent permitted by law, Snax For Dogs, its affiliates, and their respective directors, officers, employees, or agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with the use of our Website or purchase of our products, even if we have been advised of the possibility of such damages.
8. Indemnification
You agree to indemnify, defend, and hold harmless Snax For Dogs, its affiliates, and their respective directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees, arising out of or in connection with your breach of these Terms or your use of our Website or products.
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9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or your use of our Website or products shall be subject to the exclusive jurisdiction of the courts located in Australia.
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10. Changes to These Terms
We reserve the right to modify or replace these Terms at any time. We will notify you of any significant changes by posting an updated version on our Website, and we encourage you to review the Terms periodically to stay informed. Your continued use of our Website or purchase of our products constitutes your acceptance of any changes to the Terms.
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11. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court, the remaining provisions shall remain in full force and effect.
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12. Waiver
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
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13. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
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Your use of our Website and purchase of our products are subject to these Terms and our Privacy Policy.